Terms of Service

1. Service

صلة باي is a payment aggregation platform for merchants in Libya. The app lets merchants manage payment links, track transactions and request payouts to their bank account. No goods or digital services are sold inside the app.

2. Eligibility and verification

Users must be 18+ and pass identity verification (KYC) with a valid passport before accepting payments or withdrawing.

3. Fees

A commission applies to each successful payment depending on the gateway, shown before execution. Withdrawal fees may apply per platform settings.

4. Merchant obligations

No prohibited activities, accurate information, and keeping credentials confidential. The platform may suspend accounts on suspected fraud or legal violations.

5. Refunds and disputes

Merchants may refund a successful transaction from their available balance. Disputes follow platform policy; disputed amounts may be held.

6. Liability

The service is provided as is; the platform is not liable for outages at external gateways or banks and makes reasonable efforts to keep the service available.

7. Changes

Terms may be updated; users are notified in-app or by email. Continued use means acceptance.

8. Contact

support@sela.ly